Description : Administrative Officer. Company : TAFE Queensland. Location : Gold Coast QLD
About TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. We have recently been named the State Winner of the 2021 Large Training Provider of the Year at the prestigious Queensland Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.
Your Opportunity
As the Administrative Officer, you will:
- Contribute to an enhanced system of vocational and further education and training by providing quality administrative services.
- Provide efficient and effective administrative support to Faculties and work units to assist in achieving regional goals.
- Contribute to the achievement of a standard of excellence by ensuring your work is of a high standard and in conformity with our quality systems.
This is a Permanent, Full-Time opportunity, unless otherwise determined.
The position will be based primarily at Southport Campus, however you may be required to perform work at other TAFE Queensland campuses.
Key Responsibilities
- Provide accurate and efficient services utilising various software packages including the use of mainframe databases.
- Perform general administrative duties including records maintenance, completion of forms (such as processing orders and claims for payment), registering and distributing mail and correspondence according to established procedures.
- Manage own workflow efficiently, negotiating priorities for deadlines where appropriate.
- Provide courteous, efficient and timely customer services to internal and external clients.
- Respond appropriately to verbal or written enquiries, ensuring that correspondence and enquiries are handled promptly.
- Provide efficient and timely support to the work unit as a member of the work team.
- Perform duties within applicable guidelines and procedures, continually seeking improvements in the way in which work is performed.
- Undertake research and development on matters relating to business functions.
- Ensure day to day activities align with business operations.
- Contribute to improvement in business processes and practices.
- Model and actively promote an ethical and safe work environment that supports a culture of zero harm and best practice regarding health, safety, wellness and sustainability.
Within the context of the role description above, the ideal applicant will be someone who has the following key capabilities:
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- Ability to prioritise and plan workflow to achieve outcomes within identified timeframes and to perform duties within a team environment.
- Ability to follow written and oral instructions, to work within guidelines and procedures, and to provide a quality customer service.
- Ability to utilise computer software packages including mainframe databases and to operate office equipment.
- Ability to prepare accurate basic written correspondence notes and records.
- Displays the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.
If you're interested in this role, click the 'Apply' button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:
- A detailed resume;
- A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages)
- The contact details for two referees (one of whom is your current supervisor)
Job Reference Number: TQ2023-94
For further information, please contact:
Katie Coe, Supervisor - Logistics07 5581 8844This work is licensed under a Creative Commons Attribution 3.0 Australia License.
